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Pre-shipping adjustments

Returns & Shipments

Where's my order

General Help

Warranty

Technical

How long does shipping and processing take?

Shipping times depend on where you live, of course, but we try and have your order packed and shipped as soon as possible. You should receive an email with tracking information within 1-2 business days. Once shipped, domestic orders typically arrive within 3-5 business days (or 1-2 business days for priority shipping), but please allow up to 7 business days. There are multiple options for international shipping - some of which can take up to 21 days. Also, there may be delays and fees assessed by customs
How much does shipping cost?

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Is my ring eligible for an exchange?

We're confident you'll love your ring. But if for any reason you don't. Simply contact us at support@ensorings.com and we'll either swap the ring for a different one of your choice or refund your order in full.

We're happy to assist you with a return for a refund within 30 days or an exchange for a new ring within 90 days purchase.
Do I pay shipping for exchanges?

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Is my engraving fee refundable?

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Can I return my ring?

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What's covered under the lifetime warranty?

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Do I pay shipping for warranty replacements?

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Are inked rings and enso exclusives covered under the lifetime warranty?

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